Q: What Is Your MOQ?
A: The MOQ is 1 piece for samples. For regular orders, MOQ depends on the product type and specifications.
Q: What Is Your Lead Time?
A: Samples are normally available within 3 days when no customization is required. Regular orders generally take 15–20 days, depending on product and quantity.
Q: Do You Accept OEM/ODM?
A: Yes. OEM/ODM covers fiber optic cables, coaxial cables, connectors and cable hardware. Buyers can provide drawings, specifications or samples for engineering review.
Q: Can You Manufacture to Our Specifications?
A: Yes. Custom requirements can include cable structure, fiber count, dimensions, materials, connector configuration, cable length, packaging and labeling, depending on the product.
Q: Can I Order Samples Before Mass Production?
A: Yes. Samples are available for product evaluation. Sample charges and shipping costs depend on the product and customization requirements.
Q: Can You Provide Technical Documents?
A: Yes. Applicable products can be supplied with product specifications, technical parameters and relevant documentation. Customer drawings and specifications can also be reviewed for OEM/ODM projects.
Q: Can You Provide Quality Inspection Reports?
A: Yes. Quality inspection reports are available for applicable product batches, providing inspection information for the corresponding shipment.
Q: What Certifications Do You Have?
A: The company lists ISO, TLC, RoHS, CSA, CE and UL certifications or compliance credentials. Applicable certification depends on the product and destination market.
Q: What Are Your Payment Terms?
A: Our standard term is T/T: 30% deposit and 70% balance before delivery. Credit card, PayPal, Western Union and other payment methods are also available.
Q: What Delivery Terms Do You Offer?
A: Available terms include EXW, FCA, FOB, CFR, CIF, DDU and DDP.
Q: How Do You Arrange Shipping?
A: We arrange sea, air and logistics transportation according to the destination, shipment requirements and agreed delivery terms.
Q: Do You Have Overseas Warehouses or Local Agents?
A: We currently do not operate overseas warehouses or authorized local agents. International orders are supplied directly from China.
Q: How Are Quality Issues Handled After Delivery?
A: If a quality issue is identified, buyers can provide the order information, product details and relevant evidence for review. The applicable solution is confirmed according to the product specification and order requirements.
Q: How Do I Request a Quote?
A: Send us the product name or model, required specifications, quantity and destination. For customized products, drawings, samples or photographs can be provided for technical review.